Linxia AftersalesService Portfolio
Authorised Service Centre for Linxia
Dell | Acer | Canon | Thomson | TP-Link | D-Link | Xiaomi
About Us
About Linxia Aftersales
Authorised Service Centre for leading global brands including Dell, Acer, Canon, Thomson, TP-Link and D-Link and Xiaomi. As an official service partner for products distributed by Linxia, The Aftersales provides reliable and professional support in accordance with manufacturer standards and guidelines.
With a strong customer-focused approach, our team consists of skilled professionals with expertise across their respective fields. Every team member is committed to delivering excellence in every task undertaken. Our qualified technicians undergo regular technical training provided by our suppliers to ensure up-to-date knowledge and industry best practices.
Our services are designed to resolve equipment issues efficiently, promptly, and cost-effectively. We provide technical support and guidance through our helpdesk as well as on-site technical interventions, adhering to the terms and conditions of Service Level Agreements (SLAs) and maintenance contracts. The aftersales support generally includes call handling, customer feedback, hardware diagnostics, warranty claim, spare parts replacement and software troubleshooting. Quotations applies for out warranty products and transport.
Authorised & Certified
Every repair meets official manufacturer standards.
Skilled Technicians
Regular supplier training keeps expertise current.
Efficient & Cost-Effective
Repairs run to clear SLA and contract terms.
How We Support You
Service Offerings
Three ways we keep your equipment running — whichever fits your situation best.
- Warranty Minimum 1-year / 2 – 5 years on Linxia distributed products
- Genuine spare parts sourced directly from suppliers
- Software components are not covered under warranty
- Repair services available after original warranty expires
- Parts and consumables sourced for all supported equipment
- Same quality standards as in-warranty repairs
- Hardware troubleshooting at customer premises
- Warranty repair visits
- Replacement of faulty components
- IT maintenance contracts
- Priority technical support for subscribed customers
- Troubleshooting, diagnostics and repairs within 24 hours
- Available for notebooks only
- Minimises business disruption and maximises productivity
Refer to Linxia Warranty Terms and Conditions - Part III
Extended Coverage
Warranty Extension
Sales of Warranty Extension
An extended warranty is a paid service plan that continues coverage after the manufacturer's warranty expires. This ensures your equipment remains protected beyond the standard period, giving you peace of mind and uninterrupted support.
Key Benefits
- Continued coverage after manufacturer warranty expires
- Access to genuine spare parts and certified technicians
- Priority handling for extended warranty customers
- Flexible plans available for 1, 2, or 3 additional years
Log a Fault Online
Online Service Request
Online Service Request allows customers to log device faults online through the Linxia website, before ever visiting reception in person.
Submit Key Information
Customer name and contact details, product details (brand, model), serial number, warranty status, fault description, and an upload of the warranty sheet / proof of purchase.
Service Request Created
A Service Request is created based on the submitted information, and the reference is shared with the customer for tracking and communication.
Logged Before Your Visit
The request is logged before the customer physically visits Linxia reception — reducing waiting time, speeding up check-in, and improving case preparation and follow-up.
Note: The service is focused on call logging and case registration only; it does not include remote troubleshooting or support.
Genuine Parts
Sales & Pricing
We supply a wide range of genuine spare parts, accessories and device upgrades from leading brands — quality components, trusted brands, reliable performance.
Before You Book
Terms & Contact
Repair Terms & Conditions
By using our repair services, customers acknowledge that they have read, understood, and agreed to our Repair Terms and Conditions.
These terms are mandatory and form an integral part of the service agreement. Services will only proceed once these terms have been accepted.
- Diagnosis fee applies to all out-of-warranty equipment
- Customer approval required before any chargeable repair
- Data backup is the customer's responsibility prior to service
- Uncollected items after 90 days may be disposed of per policy
Opening Hours
Monday - Friday
8:30 AM - 4:30 PM
Weekend & Public Holidays
Closed
Contact Us
Phone
+230 405 7400
Email
customerservice@linxia.mu
Address
Old Pailles Road Pailles
Our Difference
Why Choose Us
Certified & Authorised Expertise
As an authorised service centre, Linxia Aftersales operates in compliance with manufacturer standards, ensuring every repair and service meets official technical requirements.
We Value Human Expertise
We provide access to a pool of highly committed, skilled, and results-oriented experts dedicated to delivering quality service.
Trust - We Build Strong Partnership
Our clients are our business partners, and we take a sincere interest in their success. We value the trust our customers and partners place in our support and advice.
Responsiveness & Flexibility
We are committed to delivering prompt after-sales support services tailored to each customer's unique requirements, ensuring timely and effective responses.
Service Offerings
- Carry in Service
- On site Technical Support
- Maintenance and Service Contracts
- Sales of accessories and consumables
About Us
About Linxia Aftersales
Authorised Service Centre for leading global brands including Dell, Acer, Canon, Thomson, TP-Link and D-Link and Xiaomi. As an official service partner for products distributed by Linxia, The Aftersales provides reliable and professional support in accordance with manufacturer standards and guidelines.
With a strong customer-focused approach, our team consists of skilled professionals with expertise across their respective fields. Every team member is committed to delivering excellence in every task undertaken. Our qualified technicians undergo regular technical training provided by our suppliers to ensure up-to-date knowledge and industry best practices.
Our services are designed to resolve equipment issues efficiently, promptly, and cost-effectively. We provide technical support and guidance through our helpdesk as well as on-site technical interventions, adhering to the terms and conditions of Service Level Agreements (SLAs) and maintenance contracts. The aftersales support generally includes call handling, customer feedback, hardware diagnostics, warranty claim, spare parts replacement and software troubleshooting. Quotations applies for out warranty products and transport.
Authorised & Certified
Every repair meets official manufacturer standards.
Skilled Technicians
Regular supplier training keeps expertise current.
Efficient & Cost-Effective
Repairs run to clear SLA and contract terms.
How We Support You
Service Offerings
Three ways we keep your equipment running — whichever fits your situation best.
- Warranty Minimum 1-year / 2 – 5 years on Linxia distributed products
- Genuine spare parts sourced directly from suppliers
- Software components are not covered under warranty
- Repair services available after original warranty expires
- Parts and consumables sourced for all supported equipment
- Same quality standards as in-warranty repairs
- Hardware troubleshooting at customer premises
- Warranty repair visits
- Replacement of faulty components
- IT maintenance contracts
- Priority technical support for subscribed customers
- Troubleshooting, diagnostics and repairs within 24 hours
- Available for notebooks only
- Minimises business disruption and maximises productivity
Refer to Linxia Warranty Terms and Conditions - Part III
Extended Coverage
Warranty Extension
Sales of Warranty Extension
An extended warranty is a paid service plan that continues coverage after the manufacturer's warranty expires. This ensures your equipment remains protected beyond the standard period, giving you peace of mind and uninterrupted support.
Key Benefits
- Continued coverage after manufacturer warranty expires
- Access to genuine spare parts and certified technicians
- Priority handling for extended warranty customers
- Flexible plans available for 1, 2, or 3 additional years
Log a Fault Online
Online Service Request
Online Service Request allows customers to log device faults online through the Linxia website, before ever visiting reception in person.
Submit Key Information
Customer name and contact details, product details (brand, model), serial number, warranty status, fault description, and an upload of the warranty sheet / proof of purchase.
Service Request Created
A Service Request is created based on the submitted information, and the reference is shared with the customer for tracking and communication.
Logged Before Your Visit
The request is logged before the customer physically visits Linxia reception — reducing waiting time, speeding up check-in, and improving case preparation and follow-up.
Note: The service is focused on call logging and case registration only; it does not include remote troubleshooting or support.
Genuine Parts
Sales & Pricing
We supply a wide range of genuine spare parts, accessories and device upgrades from leading brands — quality components, trusted brands, reliable performance.
Before You Book
Terms & Contact
Repair Terms & Conditions
By using our repair services, customers acknowledge that they have read, understood, and agreed to our Repair Terms and Conditions.
These terms are mandatory and form an integral part of the service agreement. Services will only proceed once these terms have been accepted.
- Diagnosis fee applies to all out-of-warranty equipment
- Customer approval required before any chargeable repair
- Data backup is the customer's responsibility prior to service
- Uncollected items after 90 days may be disposed of per policy
Opening Hours
Monday - Friday
8:30 AM - 4:30 PM
Weekend & Public Holidays
Closed
Contact Us
Phone
+230 405 7400
Email
customerservice@linxia.mu
Address
Old Pailles Road Pailles
Our Difference
Why Choose Us
Certified & Authorised Expertise
As an authorised service centre, Linxia Aftersales operates in compliance with manufacturer standards, ensuring every repair and service meets official technical requirements.
We Value Human Expertise
We provide access to a pool of highly committed, skilled, and results-oriented experts dedicated to delivering quality service.
Trust - We Build Strong Partnership
Our clients are our business partners, and we take a sincere interest in their success. We value the trust our customers and partners place in our support and advice.
Responsiveness & Flexibility
We are committed to delivering prompt after-sales support services tailored to each customer's unique requirements, ensuring timely and effective responses.
Service Offerings
- Carry in Service
- On site Technical Support
- Maintenance and Service Contracts
- Sales of accessories and consumables