Legal

General Terms and Conditions of Use

The terms that govern your access to and use of the Linxia Website.

Last updated: September 2026

1

Introduction

Welcome to the Linxia Ltd website (the “Website”).

These General Terms and Conditions of Use (“Terms”) govern access to and use of the Website. By accessing or browsing the Website, you acknowledge that you have read, understood and agreed to these Terms.

The Website is operated by Linxia Ltd, a member of HV Group, operating in Mauritius and Madagascar.

2

Purpose of the Website

The Linxia Website is provided strictly for informational purposes.

Its purpose is to provide visitors with general information about Linxia, including:

  • The company and its activities;
  • Brands represented or distributed by Linxia;
  • Products and solutions available through Linxia;
  • Services and after-sales support;
  • Business and reseller solutions;
  • Company news, updates and other relevant information; and
  • Contact details and methods for submitting enquiries or quotation requests.

The Website does not constitute an e-commerce platform. No products or services can be purchased directly through the Website.

3

Product Information and Pricing

Product descriptions, specifications, images, features and other information displayed on the Website are provided for general reference only.

No prices are displayed on the Website. Visitors interested in a product, solution or service should contact Linxia directly or submit a request for quotation.

Any quotation subsequently issued by Linxia will be subject to its own terms, validity period, availability and applicable commercial conditions.

Information displayed on the Website does not constitute an offer, quotation, contractual commitment or guarantee of availability.

4

Accuracy of Information

Linxia makes reasonable efforts to ensure that information published on the Website is accurate and up to date.

However, product specifications, features, models, availability, images, descriptions and other information may be modified by manufacturers, suppliers or Linxia without prior notice.

Linxia does not warrant that all information on the Website will at all times be complete, accurate, current or free from errors.

Visitors are encouraged to contact Linxia for confirmation of any information before making a purchasing or business decision.

5

Product Images and Illustrations

Images, photographs, graphics and illustrations displayed on the Website are provided for reference and illustrative purposes.

Actual products may differ in appearance, colour, configuration, accessories, packaging or specifications depending on the model, manufacturer, market and availability.

6

Product Availability

The presence of a product, brand, solution or service on the Website does not guarantee its immediate or continued availability.

Availability is subject to stock, supplier availability, market conditions and other commercial considerations.

For current availability, visitors should contact Linxia directly.

7

Request for Quotation and Enquiries

The Website may provide forms, email addresses or other facilities allowing visitors to request information, technical assistance or quotations.

Submitting an enquiry or request for quotation does not create a contractual obligation between Linxia and the visitor.

Any sale or provision of services will only be confirmed following the appropriate commercial process and acceptance of the applicable quotation, order or agreement.

8

Brands and Third-Party Products

The Website may contain information relating to products and brands manufactured or owned by third parties.

All trademarks, logos, product names and brand names remain the property of their respective owners.

The inclusion of a brand or product on the Website does not transfer any intellectual property rights to Linxia or to Website users.

Product specifications and information originating from manufacturers may be subject to change without notice.

9

Intellectual Property

Unless otherwise stated, the content of the Website, including its text, graphics, layouts, designs, photographs, videos, icons and other materials created or owned by Linxia, is protected by applicable intellectual property laws.

Website content may be viewed and downloaded for personal or legitimate business reference purposes.

Users may not reproduce, modify, distribute, publish, commercially exploit or otherwise use Linxia-owned Website content without prior written authorisation from Linxia.

Third-party trademarks, logos and materials remain subject to the intellectual property rights of their respective owners.

10

Acceptable Use

Users must not use the Website:

  • For any unlawful or fraudulent purpose;
  • To attempt to gain unauthorised access to the Website, its servers or related systems;
  • To introduce viruses, malicious software or harmful technologies;
  • To interfere with the proper operation or security of the Website;
  • To collect or misuse information from the Website unlawfully; or
  • In any manner that may damage Linxia, its systems, reputation or legitimate business interests.
11

External Links

The Website may contain links to websites operated by manufacturers, partners or other third parties.

Such links are provided for convenience and informational purposes only.

Linxia does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms of use.

Access to third-party websites is undertaken at the visitor's own discretion and is subject to the terms applicable to those websites.

12

Limitation of Liability

To the extent permitted by applicable law, Linxia shall not be liable for any direct or indirect loss arising solely from reliance on general information displayed on the Website, Website unavailability, technical errors, outdated information or third-party content or websites.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

13

Privacy and Personal Data

Where visitors provide personal information through contact forms, quotation requests, service requests or other Website facilities, such information will be handled in accordance with Linxia's Privacy Notice and applicable data protection legislation.

Visitors are encouraged to review the Privacy Notice before submitting personal information through the Website.

14

Website Availability

Linxia aims to keep the Website accessible but does not guarantee uninterrupted or error-free availability.

Linxia may temporarily suspend, restrict, modify or discontinue any part of the Website for maintenance, security, operational or other legitimate reasons.

15

Changes to Website Content

Linxia reserves the right to modify, update, remove or replace Website content, including information relating to products, brands, services and solutions, at any time without prior notice.

16

Changes to These Terms

Linxia may amend these General Terms and Conditions of Use from time to time.

Any revised version will become effective once published on the Website. Visitors are encouraged to review these Terms periodically.

17

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Mauritius, unless otherwise required by applicable law.

Any dispute relating to the use of the Website shall be subject to the jurisdiction of the competent courts of Mauritius.

18

Contact Information

For further information regarding Linxia, its products, services, solutions or these Terms, please contact:

Linxia Ltd
A member of HV Group
sales@linxia.mu +230 405 7400

For product information, availability or commercial enquiries, visitors are encouraged to contact the Linxia team directly.